Last update
20 March 2026
PAIR Self-Serve
Terms of Service
Inversity Limited (trading as ‘PAIR’)
Company Number: 14434231
Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
AGREEMENT TO OUR LEGAL TERMS
We are Inversity Limited (trading as PAIR) (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in the United Kingdom at 86-90 3rd Floor, Paul Street, London EC2A 4NE.
We operate the website https://pairnow.ai (the ‘Site’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘Services’).
You can contact us by email at help@pairnow.ai or by mail to 86-90 3rd Floor, Paul Street, London EC2A 4NE, United Kingdom.
These Legal Terms constitute a legally binding agreement between you and Inversity Limited (‘PAIR’, ‘we’, ‘us’), concerning your access to and use of the Services. ‘Customer’ and ‘you’ mean: (a) where you accept these Terms on behalf of a company or other legal entity, that entity; or (b) where you purchase and use the Services for your own professional or work purposes as an individual, you personally. By accepting these Terms on behalf of an entity, you represent that you have authority to bind that entity. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. For material changes, we will provide at least thirty (30) days’ advance notice by updating the ‘Last updated’ date and notifying you by email or in-platform notification. Your continued use of the Services after the effective date of any revised Legal Terms constitutes your acceptance of those changes. We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. BUSINESS USE AND RIGHT TO CANCEL
5. USER REGISTRATION
6. PURCHASES AND PAYMENT
7. POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENCE
11. THIRD-PARTY WEBSITES AND CONTENT
12. SERVICES MANAGEMENT
13. PRIVACY POLICY AND DATA PROCESSING
14. COPYRIGHT INFRINGEMENTS
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. FORCE MAJEURE
18. GOVERNING LAW
19. DISPUTE RESOLUTION
20. CORRECTIONS
21. DISCLAIMER
22. LIMITATIONS OF LIABILITY
23. INDEMNIFICATION
24. USER DATA
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
26. CONFIDENTIALITY
27. MISCELLANEOUS
28. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Service is not designed to meet sector-specific regulatory requirements. If you have questions about whether the Service is suitable for your regulated activity, contact help@pairnow.ai before purchasing.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the ‘Content’), as well as the trademarks, service marks, and logos contained therein (the ‘Marks’). Our Content and Marks are protected by copyright and trademark laws and treaties in the United Kingdom and around the world. The Content and Marks are provided in or through the Services ‘AS IS’ for your internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the ‘PROHIBITED ACTIVITIES’ section below, we grant you a non-exclusive, non-transferable, revocable licence to access the Services solely for your internal business purposes. Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Aggregated Data
We may generate aggregated, statistical, de-identified, or other derived data from your data and your use of the Services (‘Aggregated Data’), provided that such Aggregated Data does not identify and cannot reasonably be used to identify you or any individual user. We may use Aggregated Data to operate, improve, and develop the Services, and to create analytics, benchmarking, and insight-related features and reports. We own the Aggregated Data, subject always to your ownership of your underlying data. We may retain Aggregated Data after expiry or termination of the Agreement.
Your submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (‘Submissions’), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Services for any illegal or unauthorised purpose; (6) your use of the Services will not violate any applicable law or regulation; and (7) either (a) you are accepting these Terms on behalf of a company or other legal entity and you have authority to bind that entity, or (b) you are an individual purchasing and using the Services for your own professional or work purposes.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. BUSINESS USE AND RIGHT TO CANCEL
The Services are intended for business and professional use only. By accepting these Terms, you confirm one of the following: (a) you are purchasing the Services on behalf of a company or other legal entity (‘Organisation’), in which case ‘Customer’ means that Organisation; or (b) you are an individual purchasing and using the Services for your own professional or work purposes, in which case ‘Customer’ means you personally. In either case, you confirm that you are acting in the course of a business, trade, or profession, and not as a consumer. Consumer statutory rights do not apply to these Terms.
5. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
6. PURCHASES AND PAYMENT
We accept the following forms of payment:
American Express
Mastercard
Visa
Other payment cards at our discretion
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. VAT will be added to the price of purchases as required by law. We may change prices at any time. Our prices are updated in GBP, however you might see the equivalent in your local currency.
You agree to pay all charges at the prices then in effect for your purchases and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services.
7. POLICY
All sales are final and fees are non-refundable, except as expressly stated in these Terms. Where PAIR terminates the Service for reasons other than your breach, any prepaid fees for the unused period will be refunded on a pro-rata basis.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Upload or transmit viruses, Trojan horses, or other malicious material that interferes with any party’s uninterrupted use and enjoyment of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use the Services to advertise or offer to sell goods and services.
Sell or otherwise transfer your profile.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise outside of your own internal business purposes.
9. USER GENERATED CONTRIBUTIONS
The Services may invite you to submit feedback, contribute to forums, or participate in other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, or other material (collectively, ‘Contributions’). When you create or make available any Contributions, you represent and warrant that:
The creation, distribution, transmission, and display of your Contributions do not and will not infringe the proprietary rights of any third party, including copyright, patent, trademark, or trade secret rights.
You are the creator and owner of, or have the necessary licences, rights, consents, and permissions to submit such Contributions.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorised advertising, promotional materials, spam, or other forms of solicitation.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
10. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Services, you grant to us a non-exclusive licence to host, store, copy, process, and display such Contributions solely for the purposes of providing the Services to you and, where applicable, your organisation, including making your Contributions available to authorised administrators and users within your account.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We have the right, in our sole and absolute discretion, to edit, redact, or otherwise change any Contributions, or to remove any Contributions at any time without notice if we consider them harmful or in breach of these Legal Terms. We have no obligation to monitor your Contributions.
11. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to other websites (‘Third-Party Websites’) as well as articles, text, graphics, software, and other content belonging to or originating from third parties (‘Third-Party Content’). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on or available through the Services.
Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your use of such products or services.
12. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We will use reasonable efforts to make the Services available at least 99.9% of the time, measured over each calendar quarter, excluding scheduled maintenance, emergency maintenance, and events beyond our reasonable control. Planned maintenance will be notified at least forty-eight (48) hours in advance and scheduled during off-peak hours where practicable.
13. PRIVACY POLICY AND DATA PROCESSING
We care about data privacy and security. Please review our Privacy Policy: https://app.pairnow.ai/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The primary hosting environment for the Services is the United Kingdom or the United States, as configured for your account. Ancillary systems (such as authentication and support tooling) may process data in the United Kingdom, the European Economic Area, or the United States. Appropriate safeguards are in place for any international transfers in accordance with applicable data protection law.
Where PAIR processes personal data on your behalf as a data processor (for example, personal data of your authorised users or individuals whose data you upload to the Services), PAIR’s standard Data Processing Agreement (‘DPA’), available at [insert link], applies and is incorporated into these Terms. If there is any conflict between the DPA and these Terms on data protection matters, the DPA prevails. Where PAIR processes personal data as an independent controller (for example, for account management, billing, and service security), such processing is governed by PAIR’s Privacy Policy.
If we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Services as quickly as is reasonably practicable.
14. COPYRIGHT INFRINGEMENTS
If you believe any content on the Services infringes your intellectual property rights, contact us at help@pairnow.ai with details of the alleged infringement and your contact information. We will investigate and respond promptly.
15. TERM AND TERMINATION
Your subscription begins on the date of purchase and continues for the period selected at checkout. Subscriptions renew automatically at the end of each period unless you cancel at least 30 days before the renewal date by emailing help@pairnow.ai or cancelling via your account settings. You may cancel at any time; cancellation takes effect at the end of the current paid period and no refund is issued for the unused portion, except where required by law.
These Legal Terms shall remain in full force and effect while you use the Services.
We reserve the right to, in our sole discretion, deny access to and use of the Services (including blocking certain IP addresses) to any person for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.
Where you have committed a material breach of these Legal Terms that is capable of remedy, we will provide thirty (30) days’ written notice requiring you to remedy such breach before terminating your access. Where a breach is incapable of remedy, or where you fail to remedy a remediable breach within thirty (30) days of notice, we may terminate your use of or participation in the Services or delete your account and any content or information that you posted, without further notice.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
On expiry or cancellation of a subscription, access to the Services or relevant paid features may cease. PAIR may retain Customer Data for a reasonable period for reactivation, support, backup, compliance, security, and retention purposes in accordance with its retention practices and, where applicable, the DPA. If requested within 30 days, PAIR will provide a data export in a standard format. For clarity, PAIR may retain Aggregated Data and other de-identified or derived data as permitted under these Terms.
16. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion. For material changes to these Legal Terms, we will provide at least thirty (30) days’ advance notice by email or in-platform notification before the changes take effect. Non-material changes (such as typographical corrections, clarifications, or changes required by law) may take effect immediately.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason. Where we plan to suspend or discontinue the Services entirely, we will provide reasonable advance notice.
17. FORCE MAJEURE
Neither party will be liable for any failure or delay in performance caused by events beyond their reasonable control, including natural disasters, government action, or failures of third-party infrastructure. This does not affect your obligation to pay fees for any period before the event. If the Service is unavailable for more than 90 days due to such an event, you may cancel and receive a pro-rata refund of any prepaid fees for the unused period.
18. GOVERNING LAW
These Legal Terms are governed by and interpreted in accordance with the laws of England and Wales. The use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of or in connection with these Legal Terms. This means that any legal proceedings must be brought in the courts of England and Wales.
19. DISPUTE RESOLUTION
In the event of any dispute, controversy, or claim arising out of or relating to these Legal Terms or the Services, the parties will first attempt to resolve the dispute informally by contacting us at help@pairnow.ai. If a dispute is not resolved within thirty (30) days of informal notice, either party may pursue its rights under the exclusive jurisdiction of the courts of England and Wales as set out in Section 18 above.
20. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
21. DISCLAIMER
We will provide the Service with reasonable care and skill. We aim for the Service to be reliable, but it may sometimes be unavailable or contain errors. If you report an issue, we will use reasonable efforts to resolve it promptly. Except as set out in these Terms and to the extent permitted by law, we exclude all other warranties, conditions, and representations. Nothing in these Terms limits any rights you may have under applicable law.
22. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER INDIRECT DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE LEGAL TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.
23. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) your use of the Services in breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any harmful act toward any other user of the Services.
We will defend and indemnify you against any third-party claim that the Services, as provided by us and used in accordance with these Legal Terms, infringe the intellectual property rights of that third party (‘IP Claim’). This obligation does not apply to the extent that an IP Claim arises from: (a) your data or content; (b) your use of the Services in breach of these Legal Terms or our documentation; (c) your use of the Services in combination with products or services not provided by us, where the claim would not have arisen without the combination; or (d) any modification to the Services not made by us. If the Services become, or in our reasonable opinion are likely to become, subject to an IP Claim, we may modify the Services to be non-infringing, replace them with a substantially equivalent service, or, if neither is reasonably practicable, terminate your access and refund any prepaid fees for the unused period.
We will use reasonable efforts to notify you of any claim subject to this indemnification upon becoming aware of it. The indemnifying party will have the right to control the defence and settlement of any claim, provided that any settlement that admits liability on behalf of the indemnified party requires the indemnified party’s prior written consent.
24. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. Our liability for any loss or corruption of your data is limited as set out in Section 22 above and, for personal data, as set out in the DPA.
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. You agree that clicking to accept these Terms constitutes a valid and binding agreement under the Electronic Communications Act 2000.
26. CONFIDENTIALITY
Each party will protect the other party’s Confidential Information using at least the same care it uses to protect its own confidential information, and no less than reasonable care. A party may use the other party’s Confidential Information only to perform its obligations and exercise its rights under these Legal Terms.
‘Confidential Information’ means all information disclosed by or on behalf of a party to the other party that is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Your data is your Confidential Information. The Services (including their software, algorithms, and non-public documentation) are our Confidential Information. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the recipient; (b) was already lawfully known to the recipient before disclosure; (c) is independently developed without use of the disclosing party’s Confidential Information; or (d) is lawfully received from a third party without restriction.
If either party is required by law or a regulator to disclose Confidential Information, it will (where permitted by law) give the other party prompt written notice and cooperate reasonably to limit the scope of disclosure.
Publicity. We will only identify you as a Customer of the Services in our public marketing materials with your prior written consent. Any use of your name, logo, or marks in a way that implies endorsement requires your approval of the specific content in advance.
27. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.
We may assign any or all of our rights and obligations to others as part of a merger, acquisition, or sale of substantially all of our assets, provided that the assignee assumes all of our obligations under these Legal Terms. We will notify you of any such assignment. You may not assign your rights or obligations under these Legal Terms without our prior written consent.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.
28. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Inversity Limited (trading as PAIR)
86-90 3rd Floor, Paul Street
London EC2A 4NE
United Kingdom
help@pairnow.ai
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Last update
20 March 2026
PAIR Self-Serve
Terms of Service
Inversity Limited (trading as ‘PAIR’)
Company Number: 14434231
Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
AGREEMENT TO OUR LEGAL TERMS
We are Inversity Limited (trading as PAIR) (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in the United Kingdom at 86-90 3rd Floor, Paul Street, London EC2A 4NE.
We operate the website https://pairnow.ai (the ‘Site’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘Services’).
You can contact us by email at help@pairnow.ai or by mail to 86-90 3rd Floor, Paul Street, London EC2A 4NE, United Kingdom.
These Legal Terms constitute a legally binding agreement between you and Inversity Limited (‘PAIR’, ‘we’, ‘us’), concerning your access to and use of the Services. ‘Customer’ and ‘you’ mean: (a) where you accept these Terms on behalf of a company or other legal entity, that entity; or (b) where you purchase and use the Services for your own professional or work purposes as an individual, you personally. By accepting these Terms on behalf of an entity, you represent that you have authority to bind that entity. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. For material changes, we will provide at least thirty (30) days’ advance notice by updating the ‘Last updated’ date and notifying you by email or in-platform notification. Your continued use of the Services after the effective date of any revised Legal Terms constitutes your acceptance of those changes. We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. BUSINESS USE AND RIGHT TO CANCEL
5. USER REGISTRATION
6. PURCHASES AND PAYMENT
7. POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENCE
11. THIRD-PARTY WEBSITES AND CONTENT
12. SERVICES MANAGEMENT
13. PRIVACY POLICY AND DATA PROCESSING
14. COPYRIGHT INFRINGEMENTS
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. FORCE MAJEURE
18. GOVERNING LAW
19. DISPUTE RESOLUTION
20. CORRECTIONS
21. DISCLAIMER
22. LIMITATIONS OF LIABILITY
23. INDEMNIFICATION
24. USER DATA
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
26. CONFIDENTIALITY
27. MISCELLANEOUS
28. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Service is not designed to meet sector-specific regulatory requirements. If you have questions about whether the Service is suitable for your regulated activity, contact help@pairnow.ai before purchasing.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the ‘Content’), as well as the trademarks, service marks, and logos contained therein (the ‘Marks’). Our Content and Marks are protected by copyright and trademark laws and treaties in the United Kingdom and around the world. The Content and Marks are provided in or through the Services ‘AS IS’ for your internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the ‘PROHIBITED ACTIVITIES’ section below, we grant you a non-exclusive, non-transferable, revocable licence to access the Services solely for your internal business purposes. Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Aggregated Data
We may generate aggregated, statistical, de-identified, or other derived data from your data and your use of the Services (‘Aggregated Data’), provided that such Aggregated Data does not identify and cannot reasonably be used to identify you or any individual user. We may use Aggregated Data to operate, improve, and develop the Services, and to create analytics, benchmarking, and insight-related features and reports. We own the Aggregated Data, subject always to your ownership of your underlying data. We may retain Aggregated Data after expiry or termination of the Agreement.
Your submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (‘Submissions’), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Services for any illegal or unauthorised purpose; (6) your use of the Services will not violate any applicable law or regulation; and (7) either (a) you are accepting these Terms on behalf of a company or other legal entity and you have authority to bind that entity, or (b) you are an individual purchasing and using the Services for your own professional or work purposes.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. BUSINESS USE AND RIGHT TO CANCEL
The Services are intended for business and professional use only. By accepting these Terms, you confirm one of the following: (a) you are purchasing the Services on behalf of a company or other legal entity (‘Organisation’), in which case ‘Customer’ means that Organisation; or (b) you are an individual purchasing and using the Services for your own professional or work purposes, in which case ‘Customer’ means you personally. In either case, you confirm that you are acting in the course of a business, trade, or profession, and not as a consumer. Consumer statutory rights do not apply to these Terms.
5. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
6. PURCHASES AND PAYMENT
We accept the following forms of payment:
American Express
Mastercard
Visa
Other payment cards at our discretion
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. VAT will be added to the price of purchases as required by law. We may change prices at any time. Our prices are updated in GBP, however you might see the equivalent in your local currency.
You agree to pay all charges at the prices then in effect for your purchases and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services.
7. POLICY
All sales are final and fees are non-refundable, except as expressly stated in these Terms. Where PAIR terminates the Service for reasons other than your breach, any prepaid fees for the unused period will be refunded on a pro-rata basis.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Upload or transmit viruses, Trojan horses, or other malicious material that interferes with any party’s uninterrupted use and enjoyment of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use the Services to advertise or offer to sell goods and services.
Sell or otherwise transfer your profile.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise outside of your own internal business purposes.
9. USER GENERATED CONTRIBUTIONS
The Services may invite you to submit feedback, contribute to forums, or participate in other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, or other material (collectively, ‘Contributions’). When you create or make available any Contributions, you represent and warrant that:
The creation, distribution, transmission, and display of your Contributions do not and will not infringe the proprietary rights of any third party, including copyright, patent, trademark, or trade secret rights.
You are the creator and owner of, or have the necessary licences, rights, consents, and permissions to submit such Contributions.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorised advertising, promotional materials, spam, or other forms of solicitation.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
10. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Services, you grant to us a non-exclusive licence to host, store, copy, process, and display such Contributions solely for the purposes of providing the Services to you and, where applicable, your organisation, including making your Contributions available to authorised administrators and users within your account.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We have the right, in our sole and absolute discretion, to edit, redact, or otherwise change any Contributions, or to remove any Contributions at any time without notice if we consider them harmful or in breach of these Legal Terms. We have no obligation to monitor your Contributions.
11. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to other websites (‘Third-Party Websites’) as well as articles, text, graphics, software, and other content belonging to or originating from third parties (‘Third-Party Content’). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on or available through the Services.
Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your use of such products or services.
12. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We will use reasonable efforts to make the Services available at least 99.9% of the time, measured over each calendar quarter, excluding scheduled maintenance, emergency maintenance, and events beyond our reasonable control. Planned maintenance will be notified at least forty-eight (48) hours in advance and scheduled during off-peak hours where practicable.
13. PRIVACY POLICY AND DATA PROCESSING
We care about data privacy and security. Please review our Privacy Policy: https://app.pairnow.ai/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The primary hosting environment for the Services is the United Kingdom or the United States, as configured for your account. Ancillary systems (such as authentication and support tooling) may process data in the United Kingdom, the European Economic Area, or the United States. Appropriate safeguards are in place for any international transfers in accordance with applicable data protection law.
Where PAIR processes personal data on your behalf as a data processor (for example, personal data of your authorised users or individuals whose data you upload to the Services), PAIR’s standard Data Processing Agreement (‘DPA’), available at [insert link], applies and is incorporated into these Terms. If there is any conflict between the DPA and these Terms on data protection matters, the DPA prevails. Where PAIR processes personal data as an independent controller (for example, for account management, billing, and service security), such processing is governed by PAIR’s Privacy Policy.
If we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Services as quickly as is reasonably practicable.
14. COPYRIGHT INFRINGEMENTS
If you believe any content on the Services infringes your intellectual property rights, contact us at help@pairnow.ai with details of the alleged infringement and your contact information. We will investigate and respond promptly.
15. TERM AND TERMINATION
Your subscription begins on the date of purchase and continues for the period selected at checkout. Subscriptions renew automatically at the end of each period unless you cancel at least 30 days before the renewal date by emailing help@pairnow.ai or cancelling via your account settings. You may cancel at any time; cancellation takes effect at the end of the current paid period and no refund is issued for the unused portion, except where required by law.
These Legal Terms shall remain in full force and effect while you use the Services.
We reserve the right to, in our sole discretion, deny access to and use of the Services (including blocking certain IP addresses) to any person for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.
Where you have committed a material breach of these Legal Terms that is capable of remedy, we will provide thirty (30) days’ written notice requiring you to remedy such breach before terminating your access. Where a breach is incapable of remedy, or where you fail to remedy a remediable breach within thirty (30) days of notice, we may terminate your use of or participation in the Services or delete your account and any content or information that you posted, without further notice.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
On expiry or cancellation of a subscription, access to the Services or relevant paid features may cease. PAIR may retain Customer Data for a reasonable period for reactivation, support, backup, compliance, security, and retention purposes in accordance with its retention practices and, where applicable, the DPA. If requested within 30 days, PAIR will provide a data export in a standard format. For clarity, PAIR may retain Aggregated Data and other de-identified or derived data as permitted under these Terms.
16. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion. For material changes to these Legal Terms, we will provide at least thirty (30) days’ advance notice by email or in-platform notification before the changes take effect. Non-material changes (such as typographical corrections, clarifications, or changes required by law) may take effect immediately.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason. Where we plan to suspend or discontinue the Services entirely, we will provide reasonable advance notice.
17. FORCE MAJEURE
Neither party will be liable for any failure or delay in performance caused by events beyond their reasonable control, including natural disasters, government action, or failures of third-party infrastructure. This does not affect your obligation to pay fees for any period before the event. If the Service is unavailable for more than 90 days due to such an event, you may cancel and receive a pro-rata refund of any prepaid fees for the unused period.
18. GOVERNING LAW
These Legal Terms are governed by and interpreted in accordance with the laws of England and Wales. The use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of or in connection with these Legal Terms. This means that any legal proceedings must be brought in the courts of England and Wales.
19. DISPUTE RESOLUTION
In the event of any dispute, controversy, or claim arising out of or relating to these Legal Terms or the Services, the parties will first attempt to resolve the dispute informally by contacting us at help@pairnow.ai. If a dispute is not resolved within thirty (30) days of informal notice, either party may pursue its rights under the exclusive jurisdiction of the courts of England and Wales as set out in Section 18 above.
20. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
21. DISCLAIMER
We will provide the Service with reasonable care and skill. We aim for the Service to be reliable, but it may sometimes be unavailable or contain errors. If you report an issue, we will use reasonable efforts to resolve it promptly. Except as set out in these Terms and to the extent permitted by law, we exclude all other warranties, conditions, and representations. Nothing in these Terms limits any rights you may have under applicable law.
22. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER INDIRECT DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE LEGAL TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.
23. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) your use of the Services in breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any harmful act toward any other user of the Services.
We will defend and indemnify you against any third-party claim that the Services, as provided by us and used in accordance with these Legal Terms, infringe the intellectual property rights of that third party (‘IP Claim’). This obligation does not apply to the extent that an IP Claim arises from: (a) your data or content; (b) your use of the Services in breach of these Legal Terms or our documentation; (c) your use of the Services in combination with products or services not provided by us, where the claim would not have arisen without the combination; or (d) any modification to the Services not made by us. If the Services become, or in our reasonable opinion are likely to become, subject to an IP Claim, we may modify the Services to be non-infringing, replace them with a substantially equivalent service, or, if neither is reasonably practicable, terminate your access and refund any prepaid fees for the unused period.
We will use reasonable efforts to notify you of any claim subject to this indemnification upon becoming aware of it. The indemnifying party will have the right to control the defence and settlement of any claim, provided that any settlement that admits liability on behalf of the indemnified party requires the indemnified party’s prior written consent.
24. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. Our liability for any loss or corruption of your data is limited as set out in Section 22 above and, for personal data, as set out in the DPA.
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. You agree that clicking to accept these Terms constitutes a valid and binding agreement under the Electronic Communications Act 2000.
26. CONFIDENTIALITY
Each party will protect the other party’s Confidential Information using at least the same care it uses to protect its own confidential information, and no less than reasonable care. A party may use the other party’s Confidential Information only to perform its obligations and exercise its rights under these Legal Terms.
‘Confidential Information’ means all information disclosed by or on behalf of a party to the other party that is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Your data is your Confidential Information. The Services (including their software, algorithms, and non-public documentation) are our Confidential Information. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the recipient; (b) was already lawfully known to the recipient before disclosure; (c) is independently developed without use of the disclosing party’s Confidential Information; or (d) is lawfully received from a third party without restriction.
If either party is required by law or a regulator to disclose Confidential Information, it will (where permitted by law) give the other party prompt written notice and cooperate reasonably to limit the scope of disclosure.
Publicity. We will only identify you as a Customer of the Services in our public marketing materials with your prior written consent. Any use of your name, logo, or marks in a way that implies endorsement requires your approval of the specific content in advance.
27. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.
We may assign any or all of our rights and obligations to others as part of a merger, acquisition, or sale of substantially all of our assets, provided that the assignee assumes all of our obligations under these Legal Terms. We will notify you of any such assignment. You may not assign your rights or obligations under these Legal Terms without our prior written consent.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.
28. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Inversity Limited (trading as PAIR)
86-90 3rd Floor, Paul Street
London EC2A 4NE
United Kingdom
help@pairnow.ai
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20 March 2026
PAIR Self-Serve
Terms of Service
Inversity Limited (trading as ‘PAIR’)
Company Number: 14434231
Address: 86–90 Paul Street, London, EC2A 4NE, United Kingdom
AGREEMENT TO OUR LEGAL TERMS
We are Inversity Limited (trading as PAIR) (‘Company’, ‘we’, ‘us’, or ‘our’), a company registered in the United Kingdom at 86-90 3rd Floor, Paul Street, London EC2A 4NE.
We operate the website https://pairnow.ai (the ‘Site’), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘Services’).
You can contact us by email at help@pairnow.ai or by mail to 86-90 3rd Floor, Paul Street, London EC2A 4NE, United Kingdom.
These Legal Terms constitute a legally binding agreement between you and Inversity Limited (‘PAIR’, ‘we’, ‘us’), concerning your access to and use of the Services. ‘Customer’ and ‘you’ mean: (a) where you accept these Terms on behalf of a company or other legal entity, that entity; or (b) where you purchase and use the Services for your own professional or work purposes as an individual, you personally. By accepting these Terms on behalf of an entity, you represent that you have authority to bind that entity. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. For material changes, we will provide at least thirty (30) days’ advance notice by updating the ‘Last updated’ date and notifying you by email or in-platform notification. Your continued use of the Services after the effective date of any revised Legal Terms constitutes your acceptance of those changes. We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. BUSINESS USE AND RIGHT TO CANCEL
5. USER REGISTRATION
6. PURCHASES AND PAYMENT
7. POLICY
8. PROHIBITED ACTIVITIES
9. USER GENERATED CONTRIBUTIONS
10. CONTRIBUTION LICENCE
11. THIRD-PARTY WEBSITES AND CONTENT
12. SERVICES MANAGEMENT
13. PRIVACY POLICY AND DATA PROCESSING
14. COPYRIGHT INFRINGEMENTS
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. FORCE MAJEURE
18. GOVERNING LAW
19. DISPUTE RESOLUTION
20. CORRECTIONS
21. DISCLAIMER
22. LIMITATIONS OF LIABILITY
23. INDEMNIFICATION
24. USER DATA
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
26. CONFIDENTIALITY
27. MISCELLANEOUS
28. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Service is not designed to meet sector-specific regulatory requirements. If you have questions about whether the Service is suitable for your regulated activity, contact help@pairnow.ai before purchasing.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the ‘Content’), as well as the trademarks, service marks, and logos contained therein (the ‘Marks’). Our Content and Marks are protected by copyright and trademark laws and treaties in the United Kingdom and around the world. The Content and Marks are provided in or through the Services ‘AS IS’ for your internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the ‘PROHIBITED ACTIVITIES’ section below, we grant you a non-exclusive, non-transferable, revocable licence to access the Services solely for your internal business purposes. Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Aggregated Data
We may generate aggregated, statistical, de-identified, or other derived data from your data and your use of the Services (‘Aggregated Data’), provided that such Aggregated Data does not identify and cannot reasonably be used to identify you or any individual user. We may use Aggregated Data to operate, improve, and develop the Services, and to create analytics, benchmarking, and insight-related features and reports. We own the Aggregated Data, subject always to your ownership of your underlying data. We may retain Aggregated Data after expiry or termination of the Agreement.
Your submissions
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (‘Submissions’), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Services for any illegal or unauthorised purpose; (6) your use of the Services will not violate any applicable law or regulation; and (7) either (a) you are accepting these Terms on behalf of a company or other legal entity and you have authority to bind that entity, or (b) you are an individual purchasing and using the Services for your own professional or work purposes.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. BUSINESS USE AND RIGHT TO CANCEL
The Services are intended for business and professional use only. By accepting these Terms, you confirm one of the following: (a) you are purchasing the Services on behalf of a company or other legal entity (‘Organisation’), in which case ‘Customer’ means that Organisation; or (b) you are an individual purchasing and using the Services for your own professional or work purposes, in which case ‘Customer’ means you personally. In either case, you confirm that you are acting in the course of a business, trade, or profession, and not as a consumer. Consumer statutory rights do not apply to these Terms.
5. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
6. PURCHASES AND PAYMENT
We accept the following forms of payment:
American Express
Mastercard
Visa
Other payment cards at our discretion
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. VAT will be added to the price of purchases as required by law. We may change prices at any time. Our prices are updated in GBP, however you might see the equivalent in your local currency.
You agree to pay all charges at the prices then in effect for your purchases and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services.
7. POLICY
All sales are final and fees are non-refundable, except as expressly stated in these Terms. Where PAIR terminates the Service for reasons other than your breach, any prepaid fees for the unused period will be refunded on a pro-rata basis.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Upload or transmit viruses, Trojan horses, or other malicious material that interferes with any party’s uninterrupted use and enjoyment of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Use the Services to advertise or offer to sell goods and services.
Sell or otherwise transfer your profile.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise outside of your own internal business purposes.
9. USER GENERATED CONTRIBUTIONS
The Services may invite you to submit feedback, contribute to forums, or participate in other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, or other material (collectively, ‘Contributions’). When you create or make available any Contributions, you represent and warrant that:
The creation, distribution, transmission, and display of your Contributions do not and will not infringe the proprietary rights of any third party, including copyright, patent, trademark, or trade secret rights.
You are the creator and owner of, or have the necessary licences, rights, consents, and permissions to submit such Contributions.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorised advertising, promotional materials, spam, or other forms of solicitation.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
10. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Services, you grant to us a non-exclusive licence to host, store, copy, process, and display such Contributions solely for the purposes of providing the Services to you and, where applicable, your organisation, including making your Contributions available to authorised administrators and users within your account.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We have the right, in our sole and absolute discretion, to edit, redact, or otherwise change any Contributions, or to remove any Contributions at any time without notice if we consider them harmful or in breach of these Legal Terms. We have no obligation to monitor your Contributions.
11. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to other websites (‘Third-Party Websites’) as well as articles, text, graphics, software, and other content belonging to or originating from third parties (‘Third-Party Content’). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on or available through the Services.
Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your use of such products or services.
12. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We will use reasonable efforts to make the Services available at least 99.9% of the time, measured over each calendar quarter, excluding scheduled maintenance, emergency maintenance, and events beyond our reasonable control. Planned maintenance will be notified at least forty-eight (48) hours in advance and scheduled during off-peak hours where practicable.
13. PRIVACY POLICY AND DATA PROCESSING
We care about data privacy and security. Please review our Privacy Policy: https://app.pairnow.ai/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The primary hosting environment for the Services is the United Kingdom or the United States, as configured for your account. Ancillary systems (such as authentication and support tooling) may process data in the United Kingdom, the European Economic Area, or the United States. Appropriate safeguards are in place for any international transfers in accordance with applicable data protection law.
Where PAIR processes personal data on your behalf as a data processor (for example, personal data of your authorised users or individuals whose data you upload to the Services), PAIR’s standard Data Processing Agreement (‘DPA’), available at [insert link], applies and is incorporated into these Terms. If there is any conflict between the DPA and these Terms on data protection matters, the DPA prevails. Where PAIR processes personal data as an independent controller (for example, for account management, billing, and service security), such processing is governed by PAIR’s Privacy Policy.
If we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Services as quickly as is reasonably practicable.
14. COPYRIGHT INFRINGEMENTS
If you believe any content on the Services infringes your intellectual property rights, contact us at help@pairnow.ai with details of the alleged infringement and your contact information. We will investigate and respond promptly.
15. TERM AND TERMINATION
Your subscription begins on the date of purchase and continues for the period selected at checkout. Subscriptions renew automatically at the end of each period unless you cancel at least 30 days before the renewal date by emailing help@pairnow.ai or cancelling via your account settings. You may cancel at any time; cancellation takes effect at the end of the current paid period and no refund is issued for the unused portion, except where required by law.
These Legal Terms shall remain in full force and effect while you use the Services.
We reserve the right to, in our sole discretion, deny access to and use of the Services (including blocking certain IP addresses) to any person for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation.
Where you have committed a material breach of these Legal Terms that is capable of remedy, we will provide thirty (30) days’ written notice requiring you to remedy such breach before terminating your access. Where a breach is incapable of remedy, or where you fail to remedy a remediable breach within thirty (30) days of notice, we may terminate your use of or participation in the Services or delete your account and any content or information that you posted, without further notice.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
On expiry or cancellation of a subscription, access to the Services or relevant paid features may cease. PAIR may retain Customer Data for a reasonable period for reactivation, support, backup, compliance, security, and retention purposes in accordance with its retention practices and, where applicable, the DPA. If requested within 30 days, PAIR will provide a data export in a standard format. For clarity, PAIR may retain Aggregated Data and other de-identified or derived data as permitted under these Terms.
16. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion. For material changes to these Legal Terms, we will provide at least thirty (30) days’ advance notice by email or in-platform notification before the changes take effect. Non-material changes (such as typographical corrections, clarifications, or changes required by law) may take effect immediately.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason. Where we plan to suspend or discontinue the Services entirely, we will provide reasonable advance notice.
17. FORCE MAJEURE
Neither party will be liable for any failure or delay in performance caused by events beyond their reasonable control, including natural disasters, government action, or failures of third-party infrastructure. This does not affect your obligation to pay fees for any period before the event. If the Service is unavailable for more than 90 days due to such an event, you may cancel and receive a pro-rata refund of any prepaid fees for the unused period.
18. GOVERNING LAW
These Legal Terms are governed by and interpreted in accordance with the laws of England and Wales. The use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of or in connection with these Legal Terms. This means that any legal proceedings must be brought in the courts of England and Wales.
19. DISPUTE RESOLUTION
In the event of any dispute, controversy, or claim arising out of or relating to these Legal Terms or the Services, the parties will first attempt to resolve the dispute informally by contacting us at help@pairnow.ai. If a dispute is not resolved within thirty (30) days of informal notice, either party may pursue its rights under the exclusive jurisdiction of the courts of England and Wales as set out in Section 18 above.
20. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
21. DISCLAIMER
We will provide the Service with reasonable care and skill. We aim for the Service to be reliable, but it may sometimes be unavailable or contain errors. If you report an issue, we will use reasonable efforts to resolve it promptly. Except as set out in these Terms and to the extent permitted by law, we exclude all other warranties, conditions, and representations. Nothing in these Terms limits any rights you may have under applicable law.
22. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER INDIRECT DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE LEGAL TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.
23. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) your use of the Services in breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any harmful act toward any other user of the Services.
We will defend and indemnify you against any third-party claim that the Services, as provided by us and used in accordance with these Legal Terms, infringe the intellectual property rights of that third party (‘IP Claim’). This obligation does not apply to the extent that an IP Claim arises from: (a) your data or content; (b) your use of the Services in breach of these Legal Terms or our documentation; (c) your use of the Services in combination with products or services not provided by us, where the claim would not have arisen without the combination; or (d) any modification to the Services not made by us. If the Services become, or in our reasonable opinion are likely to become, subject to an IP Claim, we may modify the Services to be non-infringing, replace them with a substantially equivalent service, or, if neither is reasonably practicable, terminate your access and refund any prepaid fees for the unused period.
We will use reasonable efforts to notify you of any claim subject to this indemnification upon becoming aware of it. The indemnifying party will have the right to control the defence and settlement of any claim, provided that any settlement that admits liability on behalf of the indemnified party requires the indemnified party’s prior written consent.
24. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. Our liability for any loss or corruption of your data is limited as set out in Section 22 above and, for personal data, as set out in the DPA.
25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. You agree that clicking to accept these Terms constitutes a valid and binding agreement under the Electronic Communications Act 2000.
26. CONFIDENTIALITY
Each party will protect the other party’s Confidential Information using at least the same care it uses to protect its own confidential information, and no less than reasonable care. A party may use the other party’s Confidential Information only to perform its obligations and exercise its rights under these Legal Terms.
‘Confidential Information’ means all information disclosed by or on behalf of a party to the other party that is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. Your data is your Confidential Information. The Services (including their software, algorithms, and non-public documentation) are our Confidential Information. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the recipient; (b) was already lawfully known to the recipient before disclosure; (c) is independently developed without use of the disclosing party’s Confidential Information; or (d) is lawfully received from a third party without restriction.
If either party is required by law or a regulator to disclose Confidential Information, it will (where permitted by law) give the other party prompt written notice and cooperate reasonably to limit the scope of disclosure.
Publicity. We will only identify you as a Customer of the Services in our public marketing materials with your prior written consent. Any use of your name, logo, or marks in a way that implies endorsement requires your approval of the specific content in advance.
27. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law.
We may assign any or all of our rights and obligations to others as part of a merger, acquisition, or sale of substantially all of our assets, provided that the assignee assumes all of our obligations under these Legal Terms. We will notify you of any such assignment. You may not assign your rights or obligations under these Legal Terms without our prior written consent.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.
28. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Inversity Limited (trading as PAIR)
86-90 3rd Floor, Paul Street
London EC2A 4NE
United Kingdom
help@pairnow.ai
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